Help centre

Setup, connections, billing, data.

Short answers to the questions people ask before and after they connect. Can't find yours? Email the founder.

Getting started

Your first week.

How do I create an account?
Go to app.insigrareports.com, sign up with your email. No card needed for the trial.
Which sources should I connect first?
Your main ad platform (Google Ads or Meta), GA4, and your CRM or store. That's enough for a full first brief. How it works.
When does the first brief arrive?
The first Monday after a full week of data has synced.
Connections

Sources and sync.

How do I connect a source?
Sources → Add → choose the platform → sign in with the provider and approve read-only access.
A connection shows 'needs reauthorization'. Why?
The provider expired or revoked the token — usually after a password change or a permissions change on their side. Reconnect the same way you connected it.
Can Insigra change anything in my accounts?
No. Access is read-only. Security & data.
How do I disconnect a source?
Sources → the source → Disconnect. Its data is removed from your workspace. You can also revoke Insigra from the provider's own settings.
My platform isn't listed.
Request it. If it has an API we can usually add it.
Billing

Plans and payment.

What does it cost?
$69/month or $690/year, 10 connected accounts and unlimited users included. Pricing.
What is a connected account?
One authorized account on one platform. Additional accounts are $5 each per month.
How do I cancel?
Account → Billing → Cancel. The brief stops at the end of the billing period.
Do you issue tax invoices?
Yes, automatically by email after each payment.
Data

Privacy and removal.

What data does Insigra read?
Aggregated performance data — spend, clicks, sessions, leads, orders, revenue — by campaign, channel and date. Not customer PII, not message content. Details.
How do I delete my data?
Disconnect a source to remove its data, or close the account to delete everything. Email hello@insigrareports.com if you want written confirmation.

Stop interpreting dashboards. Start making decisions.

Connect your business data and let Insigra explain what matters.